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RISE.

The expert in Global Customer Success and care management

Elevate your business by embracing the strength of customer-centricity!

Rise specializes in designing and implementing customer-centric strategies that drive growth and success.

AUDIT

 Are you struggling to identify the pain points and challenges faced by your global customer success teams?

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Rise offers tailored Audit services that provide:

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  1. Comprehensive assessment of your Customer Success activity and performance

  2. Highlighting areas for improvement with actionable recommendations on what needs to be done for you to succeed. 

INTERIM MANAGMENT& CONSULTING
TRAINING

Are you looking to build a successful global Customer Success and Care structure that aligns with your business goals?

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Rise offers a consulting service that provides:

 

  1.  A building plan for a successful global CSM structure, from defining the team size and structure to implementing processes, tools, and materials for success. 

  2. In-house Senior Expert to help you implementing your strategy

Are you in need of a tailored training program specifically designed for your Customer Success and Care teams ?

 

Rise offers customizable training program that provides:

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  1. An hands-on approach

  2. Trainings dedicated to Customer success challenges and activities

  3.  Effective communication, building client trust, customer-centricity

  4. Leadership training for your CSM Leaders

  5. Managing challenging situations and customers

  6. How to transform a complaint to an opportunity

  7. Problem-solving mindset

  8. Managing escalation

  9. Identifying a client at risk

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Book a call with our team!

Tell us about your challenges and goals

Get the expertise you need!

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